Baking green tea powder

Matcha Wholesale Supplier | Delivery, Shipping & Export Docs

Delivery & Shipping — Timelines, Logistics & Market Coverage

For B2B buyers, an order is not complete when production finishes. In fact, it is only complete once the container clears customs and the product arrives in sellable condition. Therefore, this page covers delivery timelines, MOQ tiers, shipping methods, and the export documents that accompany every shipment across all five product categories.

Moreover, we ship Organic Matcha Powder, Ceremonial Matcha, Matcha Latte Powder, Culinary Matcha, and Hojicha Powder to buyers in the USA, EU, UK, Canada, Australia, and Southeast Asia. As a result, every shipment includes a documentation package designed to reduce customs delays.


Core Parameters at a Glance

In short, the table below summarizes the key operational details you need before placing an order.

ParameterDetail
Product Categories CoveredOrganic Matcha Powder, Ceremonial Matcha, Matcha Latte Powder, Culinary Matcha, Hojicha Powder
MOQFrom 10kg
Lead Time2–5 weeks depending on order type
Shipping MethodsAir freight, sea freight, express courier
Export MarketsUSA, EU, UK, Canada, Australia, Southeast Asia
Export DocumentsCommercial Invoice, Packing List, Certificate of Origin, Health Certificate, Phytosanitary Certificate, COA, Organic TC
Payment TermsT/T, L/C, PayPal (sample orders)
Customs SupportFDA facility registration, EU Organic TC, UK equivalent, CFIA documentation

Delivery Timelines by Order Type

In general, lead times depend on whether your order is in stock, custom-produced, or private label. The table below outlines the typical timeline for each scenario.

Order TypeSampleBulk ProductionTransit (Air / Sea)Total Lead Time
In-stock (standard grades)7 days3–5 days3–7 days (air)2–3 weeks
Custom grade / flavor10–14 days7–10 days3–7 days (air)3–4 weeks
Private label packaging10–14 days10–14 days3–7 days (air)4–5 weeks

MOQ Tiers for Different Buyers

Furthermore, we offer flexible MOQ tiers so that both trial buyers and large-scale manufacturers can work with us. As shown below, the minimum order size scales with your use case.

Order TypeMOQTypical Use Case
Sample10g–50gQuality verification
Small batch10kgTrial sales, small cafés
Standard wholesale50kgRegular replenishment
Full container500kg+Food manufacturing, large chains

Export Logistics Options

In addition, we coordinate three shipping methods depending on product grade and volume:

  • Air freight — Recommended for high-grade matcha (Ceremonial), reducing exposure time and preserving freshness.
  • Sea freight — Suitable for large-volume Culinary grade shipments; however, it requires reinforced moisture and temperature protection.
  • Express courier — For sample and small-batch orders.

Market Coverage and Customs Support

Meanwhile, customs requirements vary significantly by region. The table below summarizes the support we provide for each major market.

RegionCustoms SupportTypical Shipping MethodNotes
USAFDA facility registration support, Prior Notice documentationAir freight preferredFSVP obligations sit with the importer; however, we provide required files
EUEU Organic TC, pesticide residue reportsAir freight preferredNote the 2026 MRL update
UKUK Organic equivalent documentationAirIndependent regulations post-Brexit
CanadaCFIA-required documentsAir / Sea—
AustraliaACO equivalent documentationAir—
Southeast AsiaPer destination-country regulationsAir / Sea—

Export Documentation Package

Similarly, every shipment is accompanied by a complete documentation package. Specifically, it includes:

  • Commercial Invoice + Packing List
  • Certificate of Origin
  • Health Certificate (where required)
  • Phytosanitary Certificate (where required)
  • Copies of relevant certifications
  • COA + test reports
  • Organic Transaction Certificate (where applicable)

Quality Protection in Transit

Moreover, product quality must survive the journey, not just the production line. Therefore, we apply three protective measures:

  • Nitrogen-flushed inner bags with foil barrier
  • Reinforced outer cartons resistant to stacking pressure
  • Protection against internal condensation caused by temperature swings

Frequently Asked Questions

Can you ship to Amazon FBA warehouses?

Yes. We support shipments to Amazon FBA warehouses. However, please provide the warehouse address and inbound requirements in advance.

Do you offer DDP or DDU?

Indeed, both are available. However, DDP applies only to selected markets; therefore, the exact terms are confirmed by destination country during inquiry.

So, what happens if packaging is damaged or damp in transit?

First, document the issue with photos and then contact our support team. After that, replacement or compensation is handled according to the contract terms.

Who pays for sample shipping?

Samples are free of charge; however, shipping is paid by the buyer or sent freight collect.

Are lead times the same for all five categories?

Standard grades generally have similar lead times. By contrast, Ceremonial and private label packaging may take slightly longer; as a result, exact timelines are confirmed during inquiry.


Request a Shipping Quote

Finally, tell us your product category, target market, and order volume. In return, we will send a shipping quote and documentation checklist within one business day.

REQUEST A QUOTE